IT technicians diagnose computer problems, monitor computer processing systems, install software and perform tests on computer equipment and programs. Technicians may also set up computer equipment, schedule maintenance and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering.
- Associate's or bachelor's degree or certificate
- Assist for designing solutions
- Installation and commissioning of different equipment’s (power)
- Assist Sales for Technical discussions and presentations for the customer
- On-Site and On-Call customer support
- Resolve customer complaints in coordination with Senior team
- Efficient utilization of available resources
- Documentation of activities for record and for future references
- Maintain good working relation with team members and other department